Privacy Policy :: VIKOM INSTITUTE

XLGenAI Privacy Policy

Your privacy is our highest priority. At XLGenAI, we go above and beyond to earn and uphold your trust, guided by the following principles:

We will never rent or sell your personally identifiable information to third parties for marketing.
We will never disclose your contact information to other users without your explicit consent.
Any sensitive data you share with us is safeguarded using robust, industry-standard technologies.

If there are significant changes in how your personal data is collected, used, or shared, we will clearly notify you—either through an update on our site or via direct communication. Continued use of XLGenAI after such notice constitutes your acceptance of the revised policy.

This document explains:

Registration Data: To create an XLGenAI account, you may provide your name, email address, and password.
Profile Details: If you choose, you can add more personal information—such as your address, phone number, Skype ID, and educational institution. You control how much you share, and this data helps us offer you a personalized experience.
Cookies & Log Files: We use cookies to recognize returning users, maintain sessions, and personalize your interaction with XLGenAI. Without cookies, some features may not work properly.
- Persistent cookies keep you logged in on trusted devices—but sensitive actions like changing payment details or personal data still require password authentication.
- Session cookies track your activity during your visit and expire when you close your browser.
- We also log technical data—such as your IP address, operating system, browser type, and referring URL—to help us analyze usage patterns and improve our service. No identifiable user data from these logs is shared externally without consent—or unless required by law.

XLGenAI is intended for users aged 13 and above (or the minimum age under applicable law). Minors should use the service only under parental or guardian supervision. We strongly advise against submitting personal information if you're under age 13.

Your personal information helps us run and improve XLGenAI, including connecting you with tutors or learners, enhancing user experience, and tailoring features to your needs.
We may analyze non-identifiable data (e.g., trends in usage) to optimize our platform. Such aggregated data may be used internally—and shared externally—but always without revealing individual identities.

You’ll receive transactional emails (like account verification, notifications when someone contacts you, service updates, etc.).
We may also send promotional emails—unless you decide to opt out. To stop promotional messages, please email support@xlgenai.com.

We don’t share your personal information with third parties for marketing.
Third-party services may be used to deliver functionality (such as payment processing). These partners are bound by confidentiality agreements and only access the data needed to provide their services.
Aggregated, anonymized data may be shared with partners for research or product development. If you'd like to opt out of this, please reach out to support@xlgenai.com.
For integrated services or partnerships (e.g., offering joint features with another platform), your permission will be required before sharing any personal information.

If you initiate a message through the XLGenAI platform, your name and email may appear in the header—but your contact details are never shared unless both parties explicitly consent to exchange contact information.

We may disclose your personal information when required by law, in response to valid legal requests, or to protect XLGenAI’s legal rights.
You can view and update your account information anytime by logging in and editing your profile.
You may also request account closure or data removal by emailing support@xlgenai.com from your registered email—typically processed within 7 business days.
We store minimal retention data post-account deletion (for fraud prevention, compliance, or recovery purposes); this data remains governed by our Privacy Policy.

**Registered Business Information**:
Vikom Institute & Consultants Private Limited
Ground Floor, 4/607, Street No. 7, Mani Ram Mandir Marg, Bola Nath Nagar, Shahdara, New Delhi, Delhi – 110032, India economictimes.indiatimes.com+9instafinancials.com+9allindiaitr.com+9.

We may periodically update this policy. Material changes will be clearly posted on our site or emailed to you. Unless stated otherwise, the current version applies to all past and future data collected.

If you have any questions or comments about our privacy practices, please contact us at:
support@xlgenai.com